How we collect, use and protect the personal information you share with us when you get a quote, design your shutters, or place an order.
Last updated: 13 August 2026
Click for Shutters Pty Ltd (“Click for Shutters”, “we”, “us”) is an Australian, direct-to-consumer plantation shutter manufacturer. This policy explains how we handle personal information collected through clickforshutters.com.au, our design centre and quote tools, and when you contact us by phone or email. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Click for Shutters is an Australian business with no overseas offices or subsidiaries. We don’t transfer your personal information overseas, other than where an Australian service provider we use (for example, for payments or email delivery) happens to store data on servers located outside Australia — in which case we only work with providers who meet appropriate data protection standards.
We collect personal information you provide directly, including:
When you use our website, we automatically collect some technical information, such as your IP address, approximate location, browser and device type, pages viewed, and how you arrived at our site. We use cookies and similar technologies for this, including to remember items in an in-progress quote and to understand how visitors use the site so we can improve it.
We use your personal information to:
We don’t sell your personal information. We only share it with the third parties needed to run our business and fulfil your order, including:
Each of these providers is only given the information they need to do their job, and is expected to keep it secure.
We use cookies to keep the site working properly (for example, remembering an in-progress design), and, where you consent, for analytics and marketing purposes. You can control or disable cookies through your browser settings, though some parts of the site — like the design centre — may not work as well without them.
We take reasonable technical and organisational steps to protect your personal information from misuse, loss and unauthorised access. We keep your information only for as long as we need it — typically for the life of your order and warranty period, or as required by law (for example, for tax record-keeping) — after which it is securely deleted or de-identified.
You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. We’ll respond to any request within a reasonable time.
If you have a concern about how we’ve handled your personal information, please contact us first so we can try to resolve it. If you’re not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Our website and services are intended for adults. We don’t knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we’ll delete it.
We may update this policy from time to time to reflect changes to our practices or the law. The current version will always be available on this page, with the date it was last updated shown above.
For any question about this policy or your personal information, get in touch:
Click for Shutters Pty Ltd
Phone: 1300 000 111
Email: hello@clickforshutters.com.au
Hours: Monday to Friday, 9am–3pm AWST